Terms and Conditions

We are registered for Data Protection which guarantees that we handle all personal data in a secure and regulated manner. We started sending flowers by post from Jersey's favourite Victorian Market more than 45 years ago and have traded on the Internet since 1998. Our reputation for quality and service is hard won and proudly upheld, and we are confident that you will enjoy your shopping experience with Flowers By Post.

When you create an account, or place and order you agree to our terms and conditions which automatically subscribes you to our direct mailing list. Should you wish to be removed or remove consent from this list you can alter your account at any time to remove yourself from it. Or simply click unsubscribe from within any direct marketing email that you receive from flowersbypost.com”. Flowersbypost.com “DO NOT” share data with any other companies.

Flowers are dispatched by Royal Mail first class post and are delivered within 24 - 48 hours to any address in the UK. We do not send flowers outside the UK postal area. Dispatch days are Monday to Saturday, except Bank Holidays.

Please see our Frequently Asked Questions page if you have further questions or contact us.

Delivery Information


We are in the business of delivering fresh, perishable goods by post and we have been doing it for nearly 50 years, so we have a great wealth of experience and believe we have, over the years, developed a reliable and efficient service.

Transit times

Our flowers are delivered through the post using the Royal Mail First class Service with a delivery time of 1-2 working days. Most of our flowers are delivered on the day following dispatch, but because we are unable to guarantee this, we will dispatch orders two days before your chosen date, this is to ensure that the flowers arrive in time (Please note that this means that your flowers may arrive the day before your requested date.) The website always shows the next available guaranteed delivery date when you order. The free delivery does not carry a guarantee of next day delivery, but it does guarantee delivery within two working days. The choice of delivery options is clearly shown during the ordering process.

Delivery Areas

All our orders are sent in boxes and are delivered by Royal Mail in mainland UK. We are unable to send to mainland Europe or Eire because delivery within the specified two days cannot be relied upon and also delivery charges are much higher for sending outside the UK. That means a less reliable service at greater cost, and we would not expect anyone to accept that.

Refund Policy

If your order fails to be delivered within the specified time, we will undertake to replace the full order at no cost to you or make a full refund whichever you choose. We cannot be held responsible for making any reparation over and above that whatever the circumstances. We aim to have refunds credited back into the bank account used within 3 -5 working days, some cards/banks may take slightly longer.

flowersbypost.com is the online presence of:

Flowers by Post Ltd
Company registration number: BVI 1932398

Data Protection registration number: A8178937

VAT registration number: 262 2036 38

Trading Address

Flowers by Post Ltd
Richmond House
2 Popham Close
TW13 6JE